Scanning and Redemption:

Convergence redemption capability gives clients the ability to scan barcoded tickets (whether paper ticket, wristband, or eTicket displayed on mobile phones) or barcoded memberships (whether cards or displayed on mobile phone). With our emphasis on mobile ticketing, all of our scanning solutions are capable of scanning barcodes or QR codes that are displayed on guest cellphones. Tickets may be conveniently redeemed at POS stations, access control stations at attraction entrances, inside the park at shows or events, or at merchandise or food pickup locations.

Ticket Barcode Scanning

  • Detects duplicates, Invalid times, dates and days of week in real time
  • Recognizes single use, multiple-person (group), and membership barcodes
  • Compatible with industry standard barcode readers connected to client PC
  • Proprietary 'app' turns Android smartphones into low-cost scanning stations
Our scanning capability doesn’t just beep a yes or no admittance. We give visual cues as to validity of date, time, or day of week. We also display order information and information about the particular ticket or pass.

With our multi-scan group tickets, attendants enter the number of quests they are admitting. With membership card scanning, attendants may easily enter the number of child and adult guests and the scanning display may show a image of the person or family and show any special alert messages for that membership.

Redemption stations may be assigned to a ‘location’ which is recorded in the redemption database. Certain entitlements may be tied to a particular location for easy membership entitlement redemption.

Convergence provides wireless, handheld ticket scanners which utilize consumer smartphone technology (currently Samsung Galaxy S7tm) and a proprietary Convergence scanning app called ScanStation. ScanStation utilizes the built-in imager of the smartphone and also its WIFI and/or cellular data for internet connection to Convergence servers.

We support the same scanning and redemption capabilities, whether from a USB connected scanner to a notebook computer, from our ScanStation handhelds, or from a Bluetooth-connected wireless scanner connected to a tablet. This gives a great range of operational flexibility at a variety of price points and clients may deploy a combination of these technologies.


Find out more about our Convergence Platform by scheduling a demo.
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