Assigned Seating Solutions

Flexible reserved seating for events, performances, and attractions

Give guests the convenience of choosing their seats while giving your team complete control over capacities, pricing, and availability.

Our Assigned Seating capability is integrated with the Convergence Platform so seats can be sold at POS or Kiosk, or through other configured sales affiliate channels. Guests can view an interactive seat map, select available seats, and receive reserved tickets with their order confirmation. Special event or film landing pages are automatically created for deep linking from socials or scanning QR CODE on signage.

Create seating layouts for theaters, auditoriums, special events, and other venues. Seat maps can include sections, rows, levels for including on seat maps, individual seats, accessible locations, and other configurable areas that match the way your venue operates.

Real-Time Seat Availability

Seat inventory is updated in real time as orders are placed, exchanged, refunded, or modified. This helps prevent double bookings while allowing your staff to manage reservations and make changes from the same web-based management tools used for the rest of the Platform.

SEATING CAPABILITIES

  • Interactive online seat maps
  • Sections, rows, levels, and seat groups
  • Accessible and companion seating
  • Reserved and general admission areas
  • Real-time availability control
  • Variable pricing by row, ticket type or affiliate
  • Seat holds and staff reservations
  • Seat changes, exchanges, and refunds

Connected to Ticketing and Fundraising

Assigned seating works with timed tickets, special events, packages, membership entitlements, and other products in the Convergence Platform. It can also support fundraising programs such as Name-a-Seat campaigns, allowing donors to select a seat or donation wall location as part of their contribution.

Streamlined Venue Operations

Staff can look up orders, reassign seats, and manage guest access through the Management Portal and POS. Reserved tickets can be delivered electronically and scanned at entry using the same access-control tools used for other Convergence tickets.

Flexible Pricing and Inventory

Configure different prices by ticket type, section row, event, affiliate profile, or promotion. Seat holds and allocations help your team reserve inventory for partners, groups, members, or other sales channels while keeping public availability accurate.

Ticketing Solutions
Features
  • Interactive seat selection or 'best available'
  • Assigned seating at POS
  • Custom venue and event layouts
  • Accessible seating configurations
  • Event landing pages for deep linking
  • Seat holds and web allocations
  • Real-time availability
  • Ticket exchanges and seat changes
  • Electronic ticket delivery
  • Integrated scanning and access control
  • Name-a-Seat fundraising support
Schedule a Demo

Learn more about the platform by scheduling a demo.

949.716.8322
sales@convergence.net

Schedule Demo

Our Solutions

Comprehensive cloud-based platform for your attraction needs