Ticketing Solutions:

At the heart of our platform is our timed ticket capability that tracks both POS and eCommerce sales to seamlessly adjust event session availabilities in real-time. And we fully support bundles or packages of timed tickets in which each activity or event has separate times and capacity control. We allow clients to share the same event sessions among different products and allow variable pricing with different timed sessions having different pricing. In addition, to increase sales in targeted event sessions, we allow allocations of certain selected products.

We add excellent registration and reservation capabilities to our timed ticket core to support education programs, tours, special events, and recreational activities. For tours and recreational activities, we also provide ticketless check-in through our Event Roster and Manifest and multi-language waivers with support for minors. Clients can easily view registration add-ons, instructor or host assignments, and special needs directly in a Manifest on our POS or through our Management Portal.

Our Customer Account Portal gives customers easy access to their prior orders, gift cards, annual passes, vouchers, registrations, waivers, and more. Our extensive annual pass and membership capabilities allow entitlements, such as free or discounted timed tickets. These are stored on account and can be redeemed later by the customer closer to the day of the events.
PRODUCT TYPES

  • General Admission
  • Special Events
  • Timed Tickets
  • Cabana Reservations
  • Assigned Seating
  • Retail
  • Memberships
  • Season Passes
  • Gift Cards and Vouchers
  • Donations
  • Adoptions
  • Combos/Packages
  • Program Registrations
  • School Registrations
  • Party Reservations
  • Bricks and Pavers
  • Lodging (Room) Reservations
Our eCommerce webstores are fully responsive, selling all product types without the need for a specialized mobile app. We have provisions to allow client analytics for tracking usage and also have integrations to eWallets for convenient check-out.

We also have an excellent affiliate sales capability, which we call ‘eConsignment’. Each affiliate store can have unique product selection and pricing. Please click here to learn more.

We also support accepting gift card payments from internally generated gift cards and also from some major 3rd Party gift card systems. Our voucher system allows clients to define individual voucher products to target specific products for redemption, and both our POS and online webstores have special voucher provisions to streamline their use.

Our Ticketing Module includes full capabilities for access control special provisions to track membership usage by family member and support for our daily itinerary barcoded tickets. These ‘super’ tickets include all of the guest’s activities on one ticket and one barcode, QR Code, or RFID wristband – and may optionally including eCASH for making convenient payments on site!

Our web-based Management Portal handles product and promotion setup and reporting. A full suite of built-in reports comes standard in our Platform, however, we do have multiple exports to many 3rd Party systems, including those for Business Intelligence reporting, corporate database repositories, ERP, Financial and CRM systems.



Features:
  • Multi-venue capable for multi- attraction clients
  • Integrated online consignment
  • Sell admissions, memberships passes, and registrations
  • Real-time capacity control for timed-tickets
  • Registration packages with add-on products
  • Supports eCash and add-on products for wristband-style sales
  • Fully-featured promo code engine
  • Posts to client merchant account
  • Web-based Management for instant changes and reporting
  • Unlimited number of user management accounts
  • Back office capability supports multiple payment types
  • Integrated web-based ticket scanning
  • Closely matches the branding and theming of client
Find out more about our Convergence Platform by scheduling a demo.
949.716.8322 | sales@convergence.net

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